The « Château de Bossey » is home to the Ecumenical Institute, which is the training centre of the World Council of Churches. It is also a hotel and one of the largest conference and banqueting centres in the region, open to the public, with its four buildings, 90 rooms, 10 meeting rooms and a self-service restaurant.

We are seeking a « Sales & Marketing Coordinator » who will be responsible for promoting the Bossey’s brand and maximizing revenue through strategic sales and marketing initiatives. This role combines both sales and marketing responsibilities – ideal for a motivated professional who enjoys relationship building, creative promotion and delivering strong guest experiences.

STARTING DATE:                           As soon as possible

POSITION AT (%):                           100%

REPORTS TO:                                 Bossey Hotel & Conference Centre Manager

SPECIFIC RESPONSIBILITIES

Sales Responsibilities

• Develop and maintain strong relationships with corporate clients, travel agencies, tour operators, and event organisers.
• Proactively identify and pursue new business opportunities to increase room occupancy, banquets, and event bookings.
• Prepare and deliver sales proposals, presentations, and contracts to potential clients.
• Conduct regular sales calls, site inspections, and client follow-ups.
• Maintain an updated database of clients and prospects (CRM).
• Achieve monthly and annual sales targets set by management.

Marketing Responsibilities

• Close coordination with the WCC communication department, ensuring a common strategy and positioning. Coordinate with graphic designers and agencies for Bossey promotional materials, brochures, and advertisements.
• Develop and implement marketing campaigns to promote the hotel’s rooms, dining, and event facilities.
• Manage the hotel’s social media platforms and digital presence (Facebook, Instagram, Google, etc.).
• Monitor online reviews and reputation, responding promptly and professionally to feedback (including follow-up on reviews, comments with personalised responses, and managing instant damage controls).
• Set up and monitor relevant KPIs.
• Assist in organising hotel promotions, seasonal offers, and special events to attract guests.
• Conduct market research to identify trends, competitor activities, and customer preferences.

Administrative & Reporting

• Prepare monthly sales and marketing reports for management review.
• Track performance metrics (occupancy rates, revenue growth, marketing ROI).
• Ensure marketing materials and communications align with Bossey’s brand image and standards.

QUALIFICATIONS AND SPECIAL REQUIREMENTS

Education & Experience

• Studies in Marketing, Business Administration, Hospitality Management, or related field.
• 3–4 years of experience in hotel sales, marketing, or hospitality-related roles (experience in small/medium-sized hotels preferred).

Skills & Competencies

• Excellent communication and negotiation skills.
• Fluency in the French and English languages. Knowledge of German is a plus.
• Strong networking and relationship-building abilities.
• Proficiency in MS Office and familiarity with hotel systems.
• Knowledge of online booking platforms (e.g., Booking.com, Expedia).
• Creative thinking with basic understanding of digital marketing tools (social media, Google Ads, email marketing).
• Ability to work independently and as part of a team.
• Professional and well-presented appearance.
• Self-motivated and results oriented.
• Strong organisational and time management skills.
• Positive attitude and customer-service oriented.
• Flexible to work outside regular hours when required and to provide support to the Front Office when needed.

DEADLINE FOR APPLICATION: 15 March 2026

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ABOUT HUMAN RESOURCES AT THE WCC:

The WCC is an equal opportunity employer. The sole criteria for recruitment, training and career opportunities are qualification, skills, experience and performance to all its staff members.